How Leading PSOs Harness Talent and Grow Margins

Wednesday, October 19, 2016
11:00 AM PT | 2:00 PM ET

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Summary

At a time when new client revenue in the industry is at the lowest it’s been in nine years and competition is soaring, professional services leaders are turning to their strongest assets for help: their people.

With a host of exciting new cloud-based technology applications, organizations are now able to better manage and develop their talent—leading to increased productivity and higher levels of workforce efficiency, even during these challenging times.Many companies have not taken a holistic view of their operations and badly need to upgrade their talent, professional services automation and financial processes.  As one example only 56% of today’s professional services companies have adopted HCM solutions. Why?

Watch the “How Leading PSOs Harness Talent and Grow Margins” webinar to gain a better understanding of the current state of the industry and to learn how to improve retention, productivity and profit. 

During the webinar, you will:

  • See a “big picture” overview of the market trends in Professional Services.
  • Learn what leading Professional Services organizations do differently.
  • Discover how technology is changing the way work gets done in professional services.


Speakers

R. David Hofferberth, PE
Founder
Service Performance Insight (SPI)


R. David Hofferberth, PE, Service Performance Insight founder, managing director and licensed professional engineer has served as an industry analyst, consultant and product director.  He is focused on the services economy, especially productivity and technologies that help organizations improve performance.

Dave is the co-author of the Professional Service Maturity Model™ benchmark used by over 15,000 project-oriented organizations to diagnose and improve their performance.  He is a frequent speaker at key industry events on IT around the world and has provided advisory services to project- and services-driven organizations.


Mark David
Director of Industry Strategy
Workday


Mark David is Director of Industry Strategy at Workday.  He brings 20 plus years of experience working in the professional services and technology industries.  Mark has previous professional services experience as a consultant, project manager, regional services owner and service sales leader.  Mark has spent the last 10 years focused on providing software solutions for services and technology firms in the areas of Professional Services Automation, Human Capital Management, Scheduling, Planning and Financials.


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